How to Contact 1win Support in India
For Indian players, 1win is a well-liked online casino and bookmaker. The website offers access to a number of games along with a 500% welcome bonus, all under the Curacao license. Should you experience any issues when using the site or 1win mobile app, 1win support is here to assist you. There are 4 methods, and all are extremely convenient.
| Method of Contacting Support | Where to Find |
|---|---|
| Chat on the Website | To access the chat, click on the button located in the bottom right corner of the website or at the bottom of the mobile app |
| Phone Number | 24/7 contact numbers are located in the footer |
| Social Media | You can find links in the website footer – just click on the icon of the appropriate social network |
| Customer technical support is available via 4 email addresses |
Players from India are recommended to email 1win support with any major difficulties that need screenshots attached. The website footer has contact information, with 4 addresses listed for specialized questions like affiliate programs, technical assistance, security services, etc. You should use the following emails to request assistance from the technical support team:
- Technical support – [email protected];
- Security service – [email protected];
- Commercial offers – [email protected];
- Affiliate program – [email protected].
To speed up the processing of your request, it is advised that you provide the reason for your inquiry in the subject line. Players can expect a response from the support team via email in one business day.
Phone number
To access phone numbers to contact support, you need to click on the phone handset icon on the online chat call button or seek them in the footer of the site. Players from India can reach support at the following numbers:
- +91 79016 56951;
- +91 79016 56971.
The hotline is a good choice when you need an urgent response, but sometimes you need to wait for 3-4 minutes due to the huge workload of support agents.
Live chat
The fastest way to get a response from 1win support is to submit a request through the online chat. To access it, you need to tap on the blue button in the bottom right corner of the website. On average, the support team responds to players’ questions within a few minutes. To communicate with support, you will need to provide:
- Your name;
- Email address;
- Your message.
Social networks
You can also contact 1win customer support through social media. You can choose the most convenient option – Telegram, Instagram, Facebook, or Twitter. Links to access social networks can be found in the website footer.
However, sometimes you have to wait for an answer for several hours, as the main goal of social media casino accounts is to inform gamblers from India about new promotions, games, and updates.